When you arrive, you will feel that everything is very well insulated acoustically and with a very friendly staff that make you feel at home. If you don’t speak English perfectly there is no problem, because there is always someone who speaks another language, the rooms are cozy. The breakfast is included with the payment of the stay, they have a wonderful coffee made by an Italian machine.
The kindness and the treatment is exemplary, always ready to help you with whatever you need, even they open the door when you enter or go out, as if you were at home with the family… of course, that if you have a luxury House as this wonderful place.
They clean the Room twice a day, the size is good, have a bathrobe, slippers and all the water you need. They are responsible up to the transfer from the airport to the hotel if you want it.
The location is unbeatable, in Times Square and Broadway. It is the area that never sleeps, there are always people in the theatres and the Empire State and almost everything can be accessed by walking from the hotel, except for the “Liberty Enlightening the World”, area zero and little more, but the metro is there and line 1 takes you to the jetty.
The facilities of an hotel are very important, but a good stay depends on staff that will make you a hell or enjoyable vacation, in this case they are very nice
In general, most people really like the breakfast, unusual thing in New York, rich breakfast, then during all the day and night there are coffee, pastries and other delights. 5-7 or until runs out there is champagne, wine, cheese, fruit, but you will not be alone, there is always some one to fill your cup.